Professional Conduct: Eligibility Check | CIOL (Chartered Institute of Linguists)

Chartered Institute
of Linguists

• This checklist of eight questions has been designed to enable complainants to ascertain whether or not an alleged complaint meets the criteria for possible investigation.
• The responses collated are anonymous and will only be retained for monitoring purposes.
• Once you have completed the checklist, if your allegation meets the complaints criteria you will be directed to the online Referral form.
• Please do not complete the Referral form before completing the checklist.

1. Is the person you wish to raise an allegation about a member of CIOL? *

Please double-check using the CIOL member check.

Yes

Proceed to Question 2

We cannot proceed any further; we can only deal with allegations about current CIOL members.

2. Is the matter you wish to raise more than 12 months old? *

Yes

CIOL is unable to investigate allegations about members which occurred more than 12 months ago.

Proceed to Question 3

3. Is your allegation regarding a potential criminal matter? *

Yes

CIOL will not investigate whether a member has committed a criminal offence. Such complaints should be made to the relevant authorities.

Proceed to Question 4

4. Is your allegation about a contractual dispute? *

Yes

CIOL cannot make determinations about allegations or professional negligence, contractual matters and matters that should be addressed through personal indemnity claims.
The details of the member's insurance are personal between the member and the insurer.
You should seek legal opinion and will need to address your claim directly with the member.

Proceed to Question 5

5. Is your allegation connected to an employment tribunal or an employer's internal disciplinary procedures? *

Yes

Making a complaint against a CIOL member is not a substitute for legal action where appropriate.
We will not accept a complaint about matters which are within the jurisdiction of an employment tribunal or an employer's internal disciplinary procedures.

Proceed to Question 6

6. Is the matter you wish to raise with CIOL clearly a breach of the Code of Professional Conduct? *

Yes

Proceed to Question 7

The role of CIOL is to investigate, through its Investigation and Conduct Procedures, potential breaches of the CIOL Code of Professional Conduct and to take action if a breach is established.

7. Are you prepared to be identified as the complainant? *

Yes

Proceed to Question 8

CIOL wishes to ensure that the Investigation and Conduct procedures are fair and transparent and reasonable to all parties involved. We are unable to investigate anonymous complaints.

8. Do you have evidence to support each alleged breach? *

Yes

If you wish to raise an alleged breach of the CIOL Code of Professional Conduct you must complete the online Referral Form.
You must explain how you believe the member has breached the Code and you must:

(a) Complete the Referral Form in full
(b) Include the evidence you have to support your allegation
(c) Clearly state which part(s) of the Code you believe has/have been breached
(d) Provide your full name and contact details

Click submit below to access the online Referral Form.

CIOL is unable to investigate allegations where no evidence can be supplied. CIOL will not investigate allegations based on hearsay.

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The Chartered Institute of Linguists (CIOL), Incorporated by Royal Charter, Registered in England and Wales Number RC 000808 and the IoL Educational Trust (IoLET), trading as CIOL Qualifications, Company limited by Guarantee, Registered in England and Wales Number 04297497 and Registered Charity Number 1090263.