CIOL support during Covid-19

Update from CIOL – supporting our exam candidates and members

Many of our exam candidates and members will have concerns about this current global health emergency, and in many cases will already have felt its effect. Our ethos is to put people at the heart of everything we do, be it our exam candidates, members, assessors and our staff teams, particularly during these worrying times. 

CIOL Qualifications

CIOL Qualifications has reviewed arrangements for all exams scheduled to take place between now and the end of July 2020 and taken the decision to postpone all upcoming exams. DPSI and DPI exams have been re-scheduled for November 2020.

Please refer to the DPSI and DPI pages of the CIOL website for further information.

The level 2 qualification, Certificate in Languages for Business (CLB) has also been deferred from May and provisionally re-scheduled for November 2020.

Please refer to the CLB page for updates.

These pages will be updated as new information becomes available. 

VTQ Extraordinary Regulatory Framework (ERF)

We are publishing this to confirm that following consultation, the VTQ Extraordinary Regulatory Framework (ERF), came into effect from 22 May 2020.

Following the Ofqual Consultation that took place between the 24 April and 8 May for the ‘VTQ 2020 Extraordinary Regulatory Framework (ERF)’, Ofqual have published the changes that they will be making to the ERF as a result of feedback received.

The final documentation on the ERF can be accessed here. We strongly encourage you to read this to understand what it means for you.

For support, Ofqual have developed an interactive tool which can be accessed here. This will provide you with clarity around whether your qualifications fall in or out of scope of the ERF and what the primary mitigation approach would be for the qualification.

Guidance for Centres has been updated accordingly, please see here.

We aim to publish further guidance in due course, but in the meantime, if you have any questions please do not hesitate to contact us.

Guidance for Centres from Ofqual

PDF icon Guidance for Centres - what to expect for VTQs summer 2020v3
PDF icon Letter from Secretary of State for Education to Chief Regulator, Ofqual, 9-04-2020

Guide for Students from Ofqual

PDF icon Student Guide to post-16 qualifications results - summer 2020

CIOL Membership

Please click here to read how we are supporting members during this time.

Contacting us

Please contact us by email rather than by telephone during this time as this will allow us to handle your query more efficiently.

DPSI enquiries:

DPI enquiries:

General CIOL Qualifications enquiries:

All other enquiries: