Position: Client Services Officer
Location: Central London
Salary: £22K to £25K per annum, Full time
This is an exciting opportunity to join the Chartered Institute of Linguists, working in the fast-paced Client Services Team of its Awarding Organisation, CIOL Qualifications. We offer a broad range of both regulated professional qualifications for linguists as well as customer focused qualifications for government departments, agencies, business organisations, universities and schools.
We have a vacancy for a Client Services Officer to join the team and undertake a broad range of administrative tasks as well as provide support to candidates and centres. The team supports all of CIOL Qualification’s assessments, so high level administrative support and accuracy are a must in helping us to maintain our gold standard reputation for qualification delivery.
We want to appoint someone looking to work in a constantly changing and diverse environment. The role will suit someone who is comfortable working under pressure, flexible, creative and responds positively to new challenges.
Please download a job description which gives an indication of key responsibilities, experience and attributes required.
If you would like to apply for this position please email your Curriculum Vitae and a covering letter setting out, in no more than 2 sides of A4, how you meet the requirements of the role to:
Mrs Angela Alvarez
Client Services Manager
Chartered Institute of Linguists
167 Fleet Street
EC4A 2EA or email to firstname.lastname@example.org
Closing date for applications: 9am on Friday 13 December 2019
Interviews: 19 December 2019
No Agencies please.
YOUR PERSONAL DATA
CIOL will treat your personal data with respect and will ensure it remains safe and secure throughout the application process. Your data will only be shared with CIOL personnel for the intended purpose of selection and recruitment. If your application for employment is unsuccessful, CIOL/CIOL Qualifications will hold your data on file for six months after the end of the relevant recruitment process. If you agree to allow CIOL/CIOL Qualifications to keep your
personal data on file, we will hold your data securely on file for a further six months for consideration for future employment opportunities. At the end of that period or earlier, if you withdraw your consent, your data will be securely deleted or destroyed. You can view the full privacy notice here.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice, which will be made available when you commence your employment with CIOL.
EQUALITY, DIVERSITY AND INCLUSION
CIOL is an equal opportunities employer and we welcome applications from all suitably qualified and experienced persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Applicants are invited to take part in our monitoring survey; your submission will be anonymous and will not form part of the application process. Taking part in the survey is entirely voluntary; the data will be used to ensure we are meeting our equality, diversity and inclusion targets and obligations. Please click here to take part [you will be taken to Survey Monkey].