Candidate Regulations – Fees

Candidate Regulations

Candidate Regulations index

Before the exam

Examination fees, concessions and refunds

Examination fees are published on our website one year in advance of each examination. In addition to the examination fees, the majority of candidates will be obliged to pay an additional  administration/centre fee, details of which are available from examination centres or, in the case of London Open Centre Candidates, from CIOL Qualifications.


All requests relating to examination fees must be made in writing and addressed to the Client Services Team of CIOL Qualifications. 

Information on examination fees can be found on each examination homepage of our website.


CIOL Qualifications accepts payment via debit/credit card, bank transfer or sterling cheques made payable to “IoL Educational Trust”. Post-dated cheques will not be accepted.

Should a payment be declined, the registration process will not be completed and the exam entry form will be returned to the candidate.

CIOL Qualifications reserves the right not to release examination results to candidates whose examination fees have not been paid in full.

Credit notes

Only candidates unable to sit the examination due to personal ill health may apply to be considered for a maximum transfer of 50% of their examination fee, in the form of a credit note, valid for the next available examination session only. The credit note has no alternative cash value. To apply for a credit note, candidates must submit a current certificate from a qualified medical practitioner to the Client Services Team, no later than two weeks after the Examination date. In the absence of any such proof, candidates are liable to forfeit the full examination fee. Any difference arising due to increased fees at the next examination session is payable by the candidate.

Cancellation of the examination by candidates

Examination fees are non-transferable and non-refundable in the event of cancellation by the candidate. The IoLET Open Centre fee is non-refundable in all cases. Any difference arising out of increased fees at the next examination session is payable by the candidate.